1. Information we collect
Depending on how you use the site, we may collect:
- Contact details such as name, email address, and phone number
- Shipping and billing details supplied during checkout
- Order, product, customer-support, and account information
- Device, browser, IP address, and basic server-log information
- Information you submit through forms or direct communications
Payment card details are processed by Shopify and its payment providers. Morels USA does not receive or store complete card numbers in this storefront.
2. Cookies, local storage, and sessions
The site uses technologies necessary to operate core features. A cart identifier may be stored in your browser so your Shopify cart can persist between visits. Customer authentication uses secure cookies to maintain an account session. Shopify may use additional cookies or similar technologies during account access and hosted checkout.
3. How we use information
We use personal information to:
- Provide the storefront, cart, account, and checkout experience
- Process, fulfill, and communicate about orders
- Provide product guidance and customer support
- Detect fraud, abuse, security incidents, and technical problems
- Meet tax, accounting, legal, and regulatory obligations
- Send marketing only where permitted and with an opt-out option
4. Service providers and disclosures
We disclose information as needed to providers that operate the business, including Shopify for commerce, accounts, checkout, payment, and order management; hosting and infrastructure providers; shipping and logistics providers; professional advisers; and fraud-prevention or compliance services. We may also disclose information when legally required or as part of a business reorganization or transfer.
5. Sale and targeted advertising
We do not sell personal information for money. If advertising or analytics tools are added later and applicable law treats related data transfers as a sale, sharing, or targeted advertising, we will update this policy and provide any required choice mechanism.
6. Retention and security
We retain information for as long as reasonably necessary for the purposes described here, including fulfillment, support, accounting, dispute resolution, fraud prevention, and legal compliance. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
7. Your privacy choices
Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of certain personal information, or to withdraw consent and appeal a decision. We may need to verify your identity and may retain information where permitted or required by law.
Submit a request to info@morelsusa.com. We will not discriminate against you for exercising an applicable privacy right.
8. Children
The site is not directed to children under 13, and we do not knowingly collect personal information from them. Contact us if you believe a child has provided information to us.
9. External services and changes
Links to third-party services are governed by their own privacy terms. We may update this policy when our practices, technology, or legal obligations change. The effective date above identifies the current version.
10. Contact
Privacy questions and requests may be sent to info@morelsusa.com.